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Overview

   
  Computacenter is Europe’s leading independent provider of IT infrastructure services. The company works with businesses and government organisations at every stage of their infrastructure investment to help minimise the costs and maximise the business value of their IT.

Headquartered in Hatfield, the Computacenter Group operates from 14 locations in the UK, including Edinburgh, London, Manchester and Belfast. The group also has a number of European offices in France, Germany, Belgium and Luxembourg, employing a total of more than 10,000 people.

In the UK, Computacenter customers are served via eight regional customer units and seven dedicated business units. These units support organisations at every stage of the IT lifecycle from proof of concept, configuration and implementation to user training, managing and maintaining systems, and then finally disposing of redundant technology through subsidiary company RDC.

The Group has relationships with all the leading IT vendors, and customers are able to benchmark their offerings in the UK-based Solutions Centre – an independent, risk-free testing environment. Computacenter also has dedicated service desks in both the UK and Spain to provide helpdesk services to its customers, and remotely monitors the performance of more than 80 customers’ IT systems from its Service Operations Centre in Hatfield.

Computacenter plc (registered number: 03110569) and Computacenter (UK) Limited (registered number: 01584718) are both registered in England and Wales. The registered office of both companies is at Hatfield Business Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW.

Brief history

Since its foundation in 1981, the company has gone through a number of significant changes, developing its capabilities as a value-added service provider, building on strong customer relationships and moving into higher value areas, such as managed services and professional services, while retaining a strong product focus.

In October 2001 Computacenter, a public company since 1998, bought the UK and French businesses of its continental rival GE Capital IT Solutions (GECITS). In January 2003, Computacenter completed a further agreement with GE to acquire its GECITS operations in Germany. As a result, the group has a leading position in Europe’s three largest markets (Germany, UK and France). Outside those countries where Computacenter provides a direct service, Computacenter International partners with leading IT service providers across the globe to support customers with trans-national requirements.

Customers

Computacenter has long-standing relationships with large corporate customers across all sectors from manufacturing and retail to energy and banking. European customers include Abbey, EDF Energy, BT, DaimlerChrysler Services and BAA.

It is also very active with smaller companies, and has a UK-focused division dedicated to helping these customers with their specific IT challenges. Computacenter Direct works across the main industry sectors with organisations that have fewer than 2,000 IT users.

Through its involvement with Catalist, the UK government’s IT procurement catalogue, and other public sector preferred supplier frameworks, Computacenter has extensive experience of working with central and local government organisations. These include The Foreign and Commonwealth Office, Environment Agency, Surrey County Council, and the Greater London Authority. Overseas government customers include the Ministère des Finances in France and the Deutscher Bundestag (the lower house of the German parliament) in Germany.

A selection of customer case histories is available on the Computacenter website.

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