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Group Profit and Loss Account

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for the years ended 31 March

2004 2003 2002
Notes £m £m £m
Turnover, including share of joint ventures' 9,104 9,566 7,821
Less: share of joint ventures’ turnover – continuing operations (71) (99) (141)
Less: share of joint ventures’ turnover –
 discontinued operations
– (67) (126)
Group turnover – continuing operations 8,875 8,833 7,078
Group turnover – discontinued operations 158 567 476
Group turnover 2(a) 9,033 9,400 7,554

Operating costs 3 (7,178) (7,788) (6,494)
Operating profit of Group undertakings – continuing operations 2(b) 1,855 1,806 1,558
Operating loss of Group undertakings – discontinued operations 2(b) – (194) (498)
1,855 1,612 1,060

Share of joint ventures’ operating profit/(loss) – continuing operations 2(b) 7 15 (29)
Share of joint ventures’ and associate’s operating profit/(loss) –
 discontinued operations
2(b) – 109 (672)
7 124 (701)
Operating profit
– Before exceptional items and goodwill amortisation 2(b) 2,238 2,185 1,783
– Exceptional items – continuing operations 4(a) (277) (308) (285)
– Exceptional items – discontinued operations 4(a) – (39) (1,042)
– Goodwill amortisation (99) (102) (97)
Total operating profit 2(b) 1,862 1,736 359

Gain on assets held for exchange - discontinued operations 4(b) 226 - –
Profit on disposal of tangible fixed assets – continuing operations 4(b) 96 48 94
Loss on sale or termination of operations – discontinued operations 4(b) – (68) –
Merger costs – continuing operations 4(b) – (79) –
Gain on sale of shares by employee share plan – continuing operations 4(b) – – 31
Profit on disposal of investments – discontinued operations 4(b) – – 31
Net interest
– Excluding exceptional items 8 (822) (939) (657)
– Exceptional items 4(c),8 – (31) (142)
Total interest 8 (822) (970) (799)
Profit/(loss) on ordinary activities before taxation 1,362 667 (284)
Taxation
– Excluding exceptional items 9 (350) (373) (251)
– Exceptional items 4(d),9 89 128 166
Total taxation 9 (261) (245) (85)
Profit/(loss) on ordinary activities after taxation 1,101 422 (369)
Minority interests
– Excluding exceptional items (2) (3) (2)
– Exceptional items 4(e) – (28) 50
Total minority interests (2) (31) 48
Profit/(loss) for the year
– Before exceptional items and goodwill amortisation 1,064 870 873
– Exceptional items – operating 4(a) (277) (347) (1,327)
– Exceptional items – non-operating 4(b) 322 (99) 156
– Exceptional items – financing 4(c) – (31) (142)
– Exceptional items – taxation 4(d) 89 128 166
– Exceptional items – minority interests 4(e) – (28) 50
– Goodwill amortisation (99) (102) (97)
Profit/(loss) for the year 1,099 391 (321)
Dividends 10 (609) (530) (580)
Profit/(loss) transferred to/(from) profit and loss account reserve 24 490 (139) (901)
Earnings/(loss) per ordinary share
– Basic, including exceptional items and goodwill amortisation 11 35.8p 12.7p (11.3)p
– Adjusted basic, excluding exceptional items and goodwill amortisation 11 34.7p 28.3p 30.8p
– Diluted, including exceptional items and goodwill amortisation 11 35.7p 12.8p (10.1)p
– Adjusted diluted, excluding exceptional items and goodwill amortisation 11 34.6p 27.9p 30.2p

The Notes to the Accounts form part of the Accounts.

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