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Shareholder Information



Documentation

A copy of National Grid Transco’s Annual Review is sent to all shareholders each year.

For the assistance of visually impaired shareholders, an audio tape version of the Annual Review is produced and may be obtained free of charge by contacting the Registrar, Lloyds TSB Registrars. A large type version of the Annual Review is also available on request.

Shareholders may opt to receive copies of National Grid Transco’s Annual Report and Accounts that contain the full accounts and additional information required by the US Securities and Exchange Commission. To request this document please contact either the Registrar, Lloyds TSB Registrars or the Depositary, The Bank of New York.

If you currently receive the Annual Report and Accounts and would like in future years to receive only the Annual Review, please contact either the Registrar, Lloyds TSB Registrars or the Depositary, The Bank of New York.

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Electronic communication

Shareholders may elect to receive all shareholder communications, such as the Annual Review and Notice of Annual General Meeting, by electronic means. To take advantage of this opportunity shareholders need to register on the Registrar’s website www.shareview.co.uk. Registration is free. Once registered, shareholders will receive notification by e-mail when documentation is available, together with instructions on how to view it. There are no particular software requirements to view the documents, other than those described and available on the National Grid Transco website www.ngtgroup.com.

Shareholders who register to receive electronic notification of documents but decide at any time in the future that they would prefer to receive paper copies may register this preference on the website www.shareview.co.uk or by contacting the Registrar, Lloyds TSB Registrars.

Holders of ADSs may elect to receive some documents electronically by checking the appropriate box on the reverse side of their voting instruction card. Alternatively, they should call The Bank of New York at 1-800-466-7215. Prior to general meetings of National Grid Transco, ADS holders will be mailed a notice of meeting with instructions on how to access the Annual Review and/or other documents electronically.

Shareholders or ADS holders who wish to continue to receive all communications in paper form need take no action.

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Consolidated tax voucher

Ordinary shareholders who receive their dividends directly into their bank or building society accounts will receive a consolidated tax voucher once each year, rather than a tax voucher with each payment. This consolidated tax voucher will be sent out prior to, or around, the tax year end.

Should shareholders wish to receive a separate voucher with each dividend they should contact the Registrar, Lloyds TSB Registrars.

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Share dealing

Information on a range of low cost share dealing services is available from the Registrar, Lloyds TSB Registrars, or from the National Grid Transco website www.ngtgroup.com.

Should you not wish to use this service, you may find details of a broker in your local telephone directory, on the internet, or you may enquire about share dealing at any high street bank or building society.

The Directors of National Grid Transco are not in any way seeking to encourage shareholders either to buy or sell shares. If you are in any doubt as to the action you should take, you are recommended to seek your own financial advice from an independent financial adviser authorised pursuant to the Financial Services and Markets Act 2000 or other appropriately authorised independent financial adviser.

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ISA investors & PEP transfers

Individual Savings Accounts and existing Personal Equity Plan transfers for National Grid Transco shares are available. Further information may be obtained from the Account Manager: Stocktrade, 10 George Street, Edinburgh EH2 0BR (telephone 0131 240 0443, www.stocktrade.co.uk/NGT_Sharedealing/ sharedealing_main.htm).

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Shareholder networking

National Grid Transco will continue its innovative programme allowing shareholders to meet staff and visit operational sites. These visits allow us to explain National Grid Transco’s business to you in person. If you would like to take part in a visit, please write to: Shareholder networking organiser, NGT House, Warwick Technology Park, Gallows Hill, Warwick CV34 6DA.

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Additional information

Additional information about National Grid Transco is available on our website at www.ngtgroup.com. Share price information, previous Annual Reports and Accounts (and other documents) and shareholder information can be found in the Investors section of that site. Information relating to capital gains tax base prices for the Group and its predecessors can also be found on the website or is available from the Registrar, Lloyds TSB Registrars.

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Financial calendar

The following dates have been announced or are indicative of future dates:

2 June 2004 Ordinary shares go ex-dividend
4 June 2004 Record date for 2003/04 final dividend
26 July 2004 Annual General Meeting
23 August 2004 2003/04 final dividend paid to qualifying shareholders
18 November 2004 2003/04 interim results
1 December 2004 Ordinary shares go ex-dividend
3 December 2004 Record date for 2004/05 interim dividend
24 January 2005 2004/05 interim dividend paid to qualifying shareholders

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Queries

Queries from ordinary shareholders should be addressed to the Registrar:

Lloyds TSB Registrars
The Causeway
Worthing
West Sussex BN99 6DA

telephone 0870 600 3969
fax 0870 600 3980
e-mail ngtshareenq@lloydstsb-registrars.co.uk
www.shareview.co.uk
textphone for the hard of hearing 0870 600 3950

Queries from holders of American Depositary Shares (ADSs) should be addressed to the Depositary:

The Bank of New York
Shareholders Correspondence
PO Box 11258
New York
NY 10286-1258

for calls inside the US telephone 1-800-466-7215
for international calls telephone +1-610-382-7836
e-mail shareowners@bankofny.com
www.adrbny.com

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Registered Office

National Grid Transco plc

1-3 Strand
London WC2N 5EH
United Kingdom
Telephone: +44 (0)20 7004 3000
Facsimile: +44 (0)20 7004 3004
www.ngtgroup.com

UK Shareholder enquiries: 0870 600 3969
US Shareholder enquiries: 1-800-466-7215

Registered in England and Wales No. 4031152


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