Documentation
A copy of National Grid Transco’s Annual Review
is sent to all shareholders each year.
For the assistance of visually impaired shareholders,
an audio tape version of the Annual Review is
produced and may be obtained free of charge
by contacting the Registrar, Lloyds TSB
Registrars. A large type version of the Annual
Review is also available on request.
Shareholders may opt to receive copies of
National Grid Transco’s Annual Report and
Accounts that contain the full accounts and
additional information required by the US
Securities and Exchange Commission. To request
this document please contact either the Registrar,
Lloyds TSB Registrars or the Depositary, The
Bank of New York.
If you currently receive the Annual Report and
Accounts and would like in future years to receive
only the Annual Review, please contact either the
Registrar, Lloyds TSB Registrars or the
Depositary, The Bank of New York.

Electronic communication
Shareholders may elect to receive all shareholder
communications, such as the Annual Review
and Notice of Annual General Meeting, by
electronic means. To take advantage of this
opportunity shareholders need to register on the
Registrar’s website www.shareview.co.uk.
Registration is free. Once registered,
shareholders will receive notification by e-mail
when documentation is available, together with
instructions on how to view it. There are no
particular software requirements to view the
documents, other than those described and
available on the National Grid Transco website
www.ngtgroup.com.
Shareholders who register to receive electronic
notification of documents but decide at any time
in the future that they would prefer to receive
paper copies may register this preference on the
website www.shareview.co.uk or by contacting
the Registrar, Lloyds TSB Registrars.
Holders of ADSs may elect to receive some
documents electronically by checking the
appropriate box on the reverse side of their
voting instruction card. Alternatively, they should
call The Bank of New York at 1-800-466-7215.
Prior to general meetings of National Grid
Transco, ADS holders will be mailed a notice
of meeting with instructions on how to access
the Annual Review and/or other documents
electronically.
Shareholders or ADS holders who wish to
continue to receive all communications in paper
form need take no action.

Consolidated tax voucher
Ordinary shareholders who receive their
dividends directly into their bank or building
society accounts will receive a consolidated tax
voucher once each year, rather than a tax
voucher with each payment. This consolidated
tax voucher will be sent out prior to, or around,
the tax year end.
Should shareholders wish to receive a separate
voucher with each dividend they should contact
the Registrar, Lloyds TSB Registrars.

Share dealing
Information on a range of low cost share dealing
services is available from the Registrar, Lloyds
TSB Registrars, or from the National Grid
Transco website www.ngtgroup.com.
Should you not wish to use this service, you
may find details of a broker in your local
telephone directory, on the internet, or you may
enquire about share dealing at any high street
bank or building society.
The Directors of National Grid Transco are not
in any way seeking to encourage shareholders
either to buy or sell shares. If you are in any
doubt as to the action you should take, you are
recommended to seek your own financial advice
from an independent financial adviser authorised
pursuant to the Financial Services and Markets
Act 2000 or other appropriately authorised
independent financial adviser.

ISA investors & PEP transfers
Individual Savings Accounts and existing
Personal Equity Plan transfers for National Grid
Transco shares are available. Further information
may be obtained from the Account Manager:
Stocktrade, 10 George Street, Edinburgh
EH2 0BR (telephone 0131 240 0443,
www.stocktrade.co.uk/NGT_Sharedealing/
sharedealing_main.htm).

Shareholder networking
National Grid Transco will continue its innovative
programme allowing shareholders to meet staff
and visit operational sites. These visits allow us to
explain National Grid Transco’s business to you in
person. If you would like to take part in a visit,
please write to: Shareholder networking
organiser, NGT House, Warwick Technology
Park, Gallows Hill, Warwick CV34 6DA.

Additional information
Additional information about National Grid
Transco is available on our website at
www.ngtgroup.com. Share price information,
previous Annual Reports and Accounts (and
other documents) and shareholder information
can be found in the Investors section of that site.
Information relating to capital gains tax base
prices for the Group and its predecessors can
also be found on the website or is available from
the Registrar, Lloyds TSB Registrars.

Financial calendar
The following dates have been announced or are indicative of future dates:
 |
| 2 June 2004 |
Ordinary shares go ex-dividend |
 |
| 4 June 2004 |
Record date for 2003/04 final dividend |
 |
| 26 July 2004 |
Annual General Meeting |
 |
| 23 August 2004 |
2003/04 final dividend paid to qualifying shareholders |
 |
| 18 November 2004 |
2003/04 interim results |
 |
| 1 December 2004 |
Ordinary shares go ex-dividend |
 |
| 3 December 2004 |
Record date for 2004/05 interim dividend |
 |
| 24 January 2005 |
2004/05 interim dividend paid to qualifying shareholders |
 |

Queries
Queries from ordinary shareholders should be
addressed to the Registrar:
Lloyds TSB Registrars
The Causeway
Worthing
West Sussex BN99 6DA
telephone 0870 600 3969
fax 0870 600 3980
e-mail ngtshareenq@lloydstsb-registrars.co.uk
www.shareview.co.uk
textphone for the hard of hearing 0870 600 3950
Queries from holders of American Depositary
Shares (ADSs) should be addressed to the
Depositary:
The Bank of New York
Shareholders Correspondence
PO Box 11258
New York
NY 10286-1258
for calls inside the US telephone 1-800-466-7215
for international calls telephone +1-610-382-7836
e-mail shareowners@bankofny.com
www.adrbny.com

Registered Office
National Grid Transco plc
1-3 Strand
London WC2N 5EH
United Kingdom
Telephone: +44 (0)20 7004 3000
Facsimile: +44 (0)20 7004 3004
www.ngtgroup.com
UK Shareholder enquiries: 0870 600 3969
US Shareholder enquiries: 1-800-466-7215
Registered in England and Wales No. 4031152

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