Acting Responsibly - Corporate Responsibility Report 2007/2008

Non-financial Key Performance Indicators

The table below summarises key programme areas against our commitments, and outlines some of our achievements to date and our priorities for 2008.

Community
Customers
Employees
Environment
Financial Capability
Shareholders/ Investors
Supply chain

Key Performance Indicator

Continue to invest and help people to become more informed about their financial well-being and build the long-term capacity of community organisations to provide independent financial education.

Measurement

Monitor progress with charity partners.

Ongoing dialogue with partners.

Progress in 2007

Extended the financial capability programme to the US and are in talks with PPM South Africa.

Adding up to a Lifetime (AUTAL) was rolled out in Scotland and adapted to the Northern Irish curriculum. AUTAL is currently being trialled in China.

Looking forward in 2008
we plan to: