Whom do I inform of a change of name or address? |
| Please contact Lloyds TSB Registrars for UK shareholders, or The Bank of New York for ADR owners. The Lloyds helpline number is 0870 600 3964.
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| Was there a share split?
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| Yes: on 6 April 2000, we issued a 2-for-1 bonus issue. This means that for every QXL share that you held prior to the record date of 3 April 2000, you received two additional shares. If you hold a share certificate for your shares, you should have received a new certificate, which you should hold in addition to your original.
For ADR holders: on 31 December 2001, the ratio of Ordinary Shares to American Depositary Shares (ADS) was changed to 250 Ordinary Shares for every one ADS. The ratio was previously 25 Ordinary Shares for every one ADS, which was changed from 5 Ordinary Shares for every one ADS on 21 December 2000. |
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| How do I transfer my QXL shares? |
| If you wish to transfer shares to someone else (e.g. your partner) you can use a Stock Transfer Form, available from the Registrars ( Lloyds TSB Registrars for UK shareholders, or The Bank of New York for ADR owners). The form must be fully completed, including the reverse side regarding stamp duty, and send back to the Registrar in question with the share certificate. If the certificate is for more shares than the transfer is we can issue a balance certificate.
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How do I buy or sell QXL shares? |
| QXL has no stockbroking arrangement for shareholders, so you must make your own arrangements for buying or selling QXL shares. Credit Suisse First Boston, our underwriters, do not deal with private investors; many retail banks, building societies and brokers - online and 'bricks and mortar' - provide facilities for buying and selling shares. Before selling, make sure you hold the relevant Share Certificate(s).
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| How do I convert my Ordinary Shares on the London Stock Exchange to ADRs on NASDAQ, and vice-versa? |
| Pre-IPO QXL shareholders may convert their shares through Lloyds TSB Registrars for UK shareholders, or The Bank of New York for ADR owners
, upon payment of a 1.5% stamp duty levy. For new shareholders, stamp duty plus a small administrative fee are charged.
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| I (or my company) have two addresses. What do I do? |
| Our Registrars are only allowed to accept one address per member. It is up you which address you choose but in either case you should make sure you can easily access mail to keep track of company announcements.
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| What do I do if my partner / relative has passed away?
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| Our Registrars will need to see a copy of the Grant of Probate. It is best to call them to discuss the procedure fully.
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| What happens if I lose my share certificate?
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| UK shareholders contact Lloyds TSB Registrars and for ADR owners The Bank of New York
and let them know which certificate you still hold. The lost/stolen certificate can then be identified. A letter of indemnity is then sent to you which is a form of insurance to cover the potential misuse of the certificate. You will need to sign and return this to us and a duplicate certificate is produced. There is a fee for this service.
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